Terms of Service

Last updated: November 28, 2025

These Terms of Service govern your use of the Tidewalker website and services. By accessing or using our website, you agree to be bound by these terms. If you disagree with any part of these terms, please do not use our services.

Contact Information:

Pier 39, San Francisco, CA 94133, USA

Phone: +14153626421

Email: info@tide-wa-lker.com

1. Scope and Purpose

Tidewalker provides game development services, including consultation, technical implementation, and industry networking support. These Terms of Service define the relationship between you and Tidewalker when using our website, contacting us about services, or engaging with our content.

Our website serves as an informational resource and initial contact point for game studios interested in our development approach. Specific service agreements for paid engagements are established through separate contracts that supplement these general terms.

2. Acceptable Use Policy

You may use our website for legitimate purposes related to learning about our services and contacting us for business inquiries. We expect all visitors to use the site responsibly.

Permitted Uses

You're welcome to browse our website, read content about our services, review our methodology, and use the contact form to reach out with legitimate business inquiries. You may share links to our website with others who might benefit from our game development services.

Prohibited Activities

You agree not to:

  • Use automated systems or bots to access the website without permission
  • Attempt to gain unauthorized access to any portion of the website or related systems
  • Submit false information through contact forms or misrepresent your identity
  • Interfere with the proper functioning of the website or create undue burden on our systems
  • Copy, modify, or distribute content from the website without authorization
  • Use the website for any illegal purpose or in violation of applicable laws

Fair Usage Guidelines

While we welcome visitors exploring our services, excessive automated requests or unusual usage patterns may result in temporary access restrictions. We monitor website activity to protect system integrity and ensure reliable access for all legitimate visitors.

3. Account and Access

Currently, our website does not require account creation for general browsing or submitting inquiries through our contact form. All features are accessible without registration.

If we introduce account features in the future, you would be responsible for maintaining the confidentiality of any login credentials and for all activities that occur under your account. You would need to notify us immediately of any unauthorized account access.

For paid services requiring accounts or portal access, specific terms would be provided in your service agreement. These might include requirements for secure passwords, regular credential updates, and proper logout procedures.

4. Service Availability

Website Uptime

We strive to keep our website accessible and functional, but we cannot guarantee uninterrupted access. The website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. We'll make reasonable efforts to minimize downtime and provide notice when possible.

Service Modifications

We may modify, suspend, or discontinue any aspect of our website or services at any time without prior notice. This includes adding or removing features, changing how information is presented, or updating our service offerings. While we aim to improve the user experience with changes, we're not liable for any inconvenience resulting from modifications.

Scheduled Maintenance

We perform regular maintenance to ensure optimal website performance and security. Scheduled maintenance typically occurs during low-traffic periods, and we attempt to minimize impact on users. Emergency maintenance may occur without advance notice if necessary to address security issues or critical failures.

Geographic Restrictions

Our services are primarily offered to clients in the United States, particularly those interested in Bay Area game development resources. While our website is accessible internationally, service availability may be limited based on your location. We reserve the right to restrict access from certain regions if necessary for legal or operational reasons.

5. Intellectual Property

Our Content Ownership

All content on this website, including text, graphics, logos, images, and software, is owned by Tidewalker or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. The Tidewalker name, logo, and related marks are our trademarks.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use our content without explicit written permission, except as necessary for normal website browsing and as permitted under fair use principles.

User-Generated Content

When you submit information through our contact form or communicate with us, you grant Tidewalker a non-exclusive license to use that content for the purpose of responding to your inquiry and improving our services. We won't publicly share your personal information without permission, though we may use anonymized feedback or testimonials with your consent.

Third-Party Materials

Any third-party trademarks, service marks, or logos mentioned on our website remain the property of their respective owners. References to other companies or products are for informational purposes and don't imply endorsement or affiliation unless explicitly stated.

Copyright Infringement Claims

If you believe content on our website infringes your copyright, please contact us with specific details including the copyrighted work, the allegedly infringing content, and your contact information. We take intellectual property concerns seriously and will investigate legitimate claims promptly.

6. Service Pricing and Payment

Pricing information displayed on our website is provided for general reference. Actual project costs are determined through individual consultations based on scope, complexity, and specific requirements. All prices are listed in US dollars.

For paid services, payment terms are specified in your service agreement. We typically require a deposit before beginning work, with the remainder due upon completion or according to agreed milestones. Late payments may result in project delays or suspension of services.

We reserve the right to change our pricing at any time, though changes won't affect projects already under contract. Any disputes regarding billing should be raised within 30 days of the invoice date.

7. Disclaimers and Limitations

No Warranties

Our website and informational content are provided on an as-is basis without warranties of any kind, either express or implied. We don't guarantee that the website will be error-free, secure, or continuously available. Information about game development practices represents our professional opinions and experience but should not be considered guaranteed outcomes.

Results Not Guaranteed

While we bring expertise and dedication to every project, we cannot guarantee specific results, revenue outcomes, or commercial success for games we help develop. The gaming industry involves numerous variables beyond any developer's control, including market conditions, player preferences, and competitive factors. Your use of our services is at your own risk.

Third-Party Services

We may recommend or facilitate connections to third-party services, tools, or professionals. We're not responsible for the quality, accuracy, or reliability of these third-party offerings. Any arrangements you make with third parties are solely between you and them.

Limitation of Liability

To the fullest extent permitted by law, Tidewalker shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or services. This includes lost profits, business interruption, or loss of data, even if we've been advised of the possibility of such damages. In jurisdictions that don't allow limitation of liability, our liability is limited to the maximum extent permitted by law.

8. Termination

We reserve the right to terminate or suspend your access to our website at any time, with or without notice, for conduct that we believe violates these Terms of Service, is harmful to other users, or is otherwise inappropriate.

You may stop using our website at any time. If you're engaged in paid services, termination terms are specified in your service agreement. Upon termination, provisions that by their nature should survive will continue to apply, including intellectual property rights, disclaimers, and limitations of liability.

If we terminate your access for violation of these terms, you may not create new accounts or access the website through alternative means without our permission.

9. Governing Law and Disputes

These Terms of Service are governed by the laws of the State of California and the United States, without regard to conflict of law provisions. Any legal action or proceeding relating to these terms or your use of our website shall be brought exclusively in courts located in San Francisco County, California.

Before filing any formal legal action, we encourage you to contact us directly to resolve disputes informally. Many issues can be addressed through straightforward communication. If informal resolution isn't successful, you agree to attempt mediation before pursuing litigation.

You agree to waive any right to a jury trial in any proceeding arising out of or related to these Terms of Service. Any claim must be filed within one year after the claim arises, or it will be permanently barred.

10. General Provisions

Entire Agreement

These Terms of Service, along with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Tidewalker regarding use of our website.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Assignment

You may not assign or transfer these terms or your rights under them without our written consent. We may assign our rights and obligations without restriction.

No Waiver

Our failure to enforce any provision of these terms doesn't constitute a waiver of that provision or our right to enforce it in the future.

Force Majeure

We're not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.

11. Changes to Terms

We may revise these Terms of Service at any time by updating this page. Changes become effective immediately upon posting. The "Last updated" date at the top indicates when the most recent modifications were made.

Continued use of our website after changes constitutes acceptance of the revised terms. We encourage you to review these terms periodically. If you disagree with any changes, please discontinue using our website and contact us if you have concerns about how the changes might affect any ongoing service relationships.